Privacy Policy
Last updated: May 7, 2026
PoGO Trainer Hub ("we", "our", "us") operates the website pogotrainerhub.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using the Service, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Account Data: Username, email address, hashed password, trainer code, team, trainer level.
- Profile Information: Country, state/region (for Vivillon mapping), city (optional), and bio (optional).
- Preferences: PvP, trade, raid, and gift preferences.
- Usage Data: Your IP address may be logged temporarily for rate limiting and security purposes. We may also record the date and time of certain actions (such as account creation or login) for operational needs. We do not use third-party analytics services and do not track your browsing behavior across other websites.
- Cookies: We use only essential session cookies to keep you logged in. See Section 5 for more information.
We do NOT collect or store precise GPS location data. Location information is only derived from the country and state/region you voluntarily select.
2. How We Use Your Information
We use the collected information to:
- Create and manage your account;
- Display your trainer profile and Vivillon region to other users;
- Send account‑related emails (confirmation, password reset);
- Improve and secure the Service;
- Comply with legal obligations.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal data is:
- Contractual Necessity: To provide the Service you requested (e.g., creating an account).
- Legitimate Interests: To improve and protect our Service (e.g., fraud prevention).
- Consent: For optional features or marketing communications (which we currently do not send).
4. Data Sharing & Third‑Party Processors
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third‑party service providers who assist us in operating the Service, such as:
- Hosting & Database Providers: To host our servers and store your data.
- Email Service Providers: To send transactional emails (account confirmation, password resets).
- Advertising Partners: Google AdSense and other ad networks may use cookies to serve personalized ads (see Section 5).
These third parties are obligated to protect your data and process it only according to our instructions. We do not share your information with any other third parties except as required by law.
5. Cookies & Advertising
We use essential session cookies to keep you logged in. We do not currently use third‑party advertising networks. If that changes in the future, we will update this policy and provide appropriate notice before any new cookies are set.
6. Your Data Protection Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can correct inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data ("Right to be Forgotten").
- Right to Restrict Processing: You can ask us to limit how we use your data.
- Right to Data Portability: You can request a machine‑readable copy of your data.
- Right to Object: You can object to processing based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at pogotrainerhub@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with a supervisory authority in your country.
7. Data Retention
We retain your personal data only as long as necessary to provide the Service or as required by law. Inactive accounts may be deactivated or deleted after 30 days of inactivity. You may delete your account at any time from your profile page.
8. International Data Transfers
Your information may be transferred to and processed on servers located outside of your country of residence. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable law.
9. Children's Privacy
The Service is intended for adults (18+). We do not knowingly collect personal information from children under 13 (or 16 in the EEA). If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last updated" date at the top of this page. For material changes, we will post a prominent notice on the Service. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [Your Email
Address]
Our physical address is available upon request in accordance with applicable law.