Privacy Policy

Last updated: January 15, 2026

PoGO Trainer Hub ("we", "our", "us") operates the website pogotrainerhub.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Account Data: Username, email address, hashed password, trainer code, team, trainer level.
• Profile Information: Country, state/region (for Vivillon mapping), city (optional), and bio (optional).
• Preferences: PvP, trade, raid, and gift preferences.
• Usage Data: Your IP address may be logged temporarily for rate limiting and security purposes. We may also record the date and time of certain actions (such as account creation or login) for operational needs.
• Analytics Data (opt-in only): If you consent via our cookie banner, we use Google Analytics to collect aggregated, anonymous information about how visitors use the Service — such as which pages are most visited, how long visitors stay, and general geographic region (country level). We do not receive your name, email, or trainer code through Google Analytics, and we do not use this data to identify individual users.
• Cookies: We use an essential session cookie to keep you logged in, and (only with your consent) analytics cookies. See Section 5 for details.

We do NOT collect or store precise GPS location data. Location information is only derived from the country and state/region you voluntarily select.

2. How We Use Your Information

We use the collected information to:

• Create and manage your account;
• Display your trainer profile and Vivillon region to other users;
• Send account‑related emails (confirmation, password reset);
• Improve and secure the Service;
• Understand aggregate usage patterns (only if you consent to analytics);
• Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data is:

• Contractual Necessity: To provide the Service you requested (e.g., creating an account).
• Legitimate Interests: To improve and protect our Service (e.g., fraud prevention).
• Consent: For optional analytics cookies. You may withdraw your consent at any time via the "Cookie Settings" link in the footer.

4. Data Sharing & Third‑Party Processors

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third‑party service providers who assist us in operating the Service, such as:

• Hosting & Database Providers: To host our servers and store your data.
• Email Service Providers: To send transactional emails (account confirmation, password resets).
• Analytics Provider: Google Analytics — only activated if you accept analytics cookies. Google may process your IP address and browser information in accordance with their own privacy policy (policies.google.com/privacy).
• Advertising Partners: If we add advertising in the future (e.g., Google AdSense), ad networks may use cookies to serve ads. We will update this policy and ask for your consent before enabling any such service.

These third parties are obligated to protect your data and process it only according to our instructions. We do not share your information with any other third parties except as required by law.

5. Cookies & Analytics

We use two types of cookies:

• Essential cookies (always active): A session cookie is required to keep you logged in and to protect against CSRF attacks. These cookies cannot be disabled while using the Service.
• Analytics cookies (opt-in): If you click "Accept all cookies" on our banner, Google Analytics will set cookies that help us understand how visitors use the site — page views, session duration, and general region. This data is aggregated and does not personally identify you.

When you first visit the Service, a banner appears asking you to choose between "Accept all cookies" and "Essential only." Both choices are one click. Your choice is stored in a cookie for one year. You can change your choice at any time by clicking the "Cookie Settings" link in the footer.

If you select "Essential only," Google Analytics will not load, and no analytics cookies will be set.

6. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can correct inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data ("Right to be Forgotten").
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You can request a machine‑readable copy of your data.
• Right to Object: You can object to processing based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent (analytics cookies), you can withdraw it at any time via the "Cookie Settings" link in the footer.

To exercise any of these rights, please contact us at pogotrainerhub@gmail.com. We will respond within 30 days. You also have the right to lodge a complaint with a supervisory authority in your country.

7. Data Retention

We retain your personal data only as long as necessary to provide the Service or as required by law. Inactive accounts may be deactivated or deleted after 30 days of inactivity. You may delete your account at any time from your profile page.

8. International Data Transfers

Your information may be transferred to and processed on servers located outside of your country of residence. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

The Service is intended for adults (18+). We do not knowingly collect personal information from children under 13 (or 16 in the EEA). If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last updated" date at the top of this page. For material changes, we will post a prominent notice on the Service. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: pogotrainerhub@gmail.com
Our physical address is available upon request in accordance with applicable law.